This October, my colleagues and I attended the National Association of Health Data Organizations (NAHDO) annual meeting in Park City, Utah. NAHDO is a national non-profit membership and educational association dedicated to improving healthcare...

Are you struggling to improve business outcomes through modifications to your software solutions? If so, then you have no doubt tried — or are trying — traditional software implementation approaches. Yet, these methods can overwhelm staff,...

With every Medicaid Management Information System (MMIS) implementation there comes the need to assess and validate overall production readiness for go-live. Verifying that the MMIS providers, members, project stakeholders, and end users are all...